SHIPPING & RETURNS

Shipping Policy

Orders in India, once shipped, are typically delivered in 7- 8 business days in metros, and

8 - 10 business days for the rest of India. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.). Fill the form below in case for return and exchange product, t & c applied, kindly read the following description before you submit any return or exchange.

Return & Exchange Policy
 
  • Customers can return their order within 30 days after an order has been delivered.

  • In the interests of hygiene, we may refuse returns where it's obvious that the item has been worn, washed or soiled.

  • Defective products need not be sent back to us, unless confirmed by the Customer Experience Team. If you have received a defective product, send us images at nexdrobe@gmail.com and we will get back to you. Once confirmed by the Customer Experience Team the refund will be provided either into your bank account or as TSS Money as per your convenience.

  • If you have to return anything from a combo pack, the whole pack will have to be returned. There will not be any partial returns accepted for this. If there is a manufacturing issue, or if you have any other query regarding this, you can contact us on the number or email us on nexdrobe@gmail.com.

  • Gift cards/vouchers are non-refundable.

  • Gift wrapping charges will not be refunded if goods are returned. Also, we will not be able to gift wrap any replacements you have asked for.

  • To maintain strict hygiene standards of our products, we do not accept returns on masks, boxers and Sweat Activation t-shirts.

  • You can only apply for a Return from your Nexdrobe. Login to your account and scroll down bottom of the page go the ‘Shipping & Return’ section. Click on ‘Shipping & Return’ read the T & C and fill the form given below and submit or else whatsapp us with your Name, Order ID and picture of the product.

  • Self-Ship: Since we do not have a reverse pick up facility, we request you to self-ship the product to us. We will credit 100 TSS Money in your account in lieu of the shipping costs.

  • If an order placed during a sale is returned to us, only the amount paid by you will be refunded, not the current product price.

Ruturn & Exchange 
N.EX
EXPERIENCE
FOLLOW US

OUR delivery partner

OUR Shipping partner

JOIN OUR NEWSLETTER

© 2023 NEXDROBE  All Rights Reserved (India)

0